The conditions for implementing robotic process automation
<![CDATA[A robotic process automation (RPA) consists of entrusting a software robot with the execution of tasks usually performed by humans, such as data entry, data and file manipulation or the launch of prints, among other. The overall goal in implementing an automation solution is to free workers from repetitive, tedious, and low-value-added tasks so they can focus on higher-value work. In more advanced RPA, software robots can make decisions autonomously after learning or based on predefined rules, and refine their knowledge using Artificial Intelligence. Behind this general objective of freeing up workers are benefits such as reducing delivery times, lowering costs, improving quality, reducing errors and, more generally, improving the efficiency of the processes in question. The faster these goals are achieved, the better the return on investment.
Conditions for the implementation of an RPAThe candidate processes for the implementation of a basic RPA must present the following characteristics, in two axes. On the one hand, the terms of reducing the human burden and the return on investment must be taken into account. In this case, they must have a strong but low-value-added manual component, be routine and repetitive, and in large volumes. On the other, the technical feasibility must be observed taking into account that the processes are digitized, that they are standardized and with few variations, based on rules and that they are stable and long-lived. Software robots replace humans by reproducing their actions, to relieve them of repetitive, boring tasks, without intellectual interest and with low added value. The stronger the replaceable manual component, the better the return on investment, by allowing repositioning of workers on higher value-added tasks or by eliminating an outsourced service.
- Routine and repetition
- Large volumes
- It is likely to produce errors
- Digitized processes
- Standardized, with few variations
- Stability and longevity